International Events Gardena California Review

We were contacted by this company on 11/10/10 stating that they could get us good rates for an upcoming convention in March 2011. We told them we were only interested in staying at the McCormick Hotel in Chicago and they said that would be no problem. nWe gave them our credit card number and they said they would give us confirmation numbers for the hotel so we could confirm our reservations. Weeks and weeks passed and they never provided the confirmation numbers. We have documentation of numerous emails promising that our rooms were booked but they just didn’t have the confirmation numbers yet and they would give them to us very soon. nFinally, 8 days before our scheduled arrial at the hotel we finally got a hold of someone by calling them and pretending to be someone else. They were screening our calls and everyone time we would tell the receptionist who we were, they would say that person is not available. We had left messages for the last 4 days and no one returned our calls. nAfter making some more excuses, Michelle Musketa at IEP finally said “we don’t have rooms for you at the Mccormick

sorry.”” I was shocked and extremely upset. So they took our money but never booked our hotel rooms. I now realize that they never intended to book our rooms from the beginning

that’s why they kept making excuses and stopped returning our calls. I told them to refund our money and I would try to call the hotel direct. We also sent an email that same day confirming the conversation we just had and requesting a refund. nBecause it was so late

we had to book the hotel rooms at a very high rate. Instead of $159 a night

we had to pay $269 a night! I called another travel agent and he said that if I had contacted them earlier

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International Events Gardena California Review is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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