Interval International Oceanside California Review

In Jan 2008 i called Interval and got Ken his extension is 8555. I asked for the best hotel in Hawaii for exchanges and where i could also purchasen”get aways””for others traveling he said Resort Quest Waikiki Sunset. They have a lot of “”inventory”” for exchanges and it would only take less than 30 days to confirm my exchange. So i purchased over 4000.00nin getaways from Interval via Ken. nTime passed no confirmation

Received many calls trying to see me membership for longer time frames and i would ask about my exchange and they would say not confirmed.nMay 31 2008 – finally got back in contact with Ken – he said “”he expects my exchange to be confirmed any day now””. n14 June almost 6 months later and several more conversation with Ken

I spoke to Gennie in Customer Relations – She said they they don’t exchange with thisnhotel and they are not sure why the agent ken put me on the path with this hotel

it may have been for the getaway sales

however they seldom ever have an exchange with this hotel. I called ken back relayed this to him – he said do not talk to that department again just talk to him and he will get this fixed and get my exchange – Inwill get you on the PRIOR TY WAITING list. He asked me to call back 17 June – nsame day I called to customer relations and asked about the PRIOR TY Exchange list they said that that there was no Priority anything list. I ask for a supervisor – i got Helen Gray ext 8725. Left a detailed message. She called me back and said that Gennie was new and should not have gave me that information and they do exchangenwith them

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Interval International Oceanside California Review is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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