Hurrican Irma destroyed the island of St. Maarten and significantly damaged the Oyster Bay Resort that we had booked for our daughters honeymoon. I emailed to ask what can be done and I was advised that I could do a retrade for another resort. But, the re-trade cost an additional $189 and an additional $59 guest certificate. Those fees were already paid when the original reservation was made. This amounts to theft if what you originally paid for is not available to recharge again to find something that is available is paying twice for the same thing. Shame on Interval International to take advantage of your customers in that way. Shame!
6262 Sunset Drive Miami, Florida USA