Complaint: I once bought a lot of extensions from this company and had a bad experience, but thought I would give them a second chance some years later – maybe they improved. I was wrong. I purchased their Ajax Quick Checkout, it did not install correctly despite me uploading it exactly how it was described in their support documents, so I asked for a refund and was rejected. After several messages, they went in and fixed it. But the issues didn’t stop there. The payment options did not appear correctly on their checkout module and some 40+ messages later, it still doesn’t work correctly. I had to pay an external developer to fix their modules issues, and I had to pay them more than the module itself cost. The refuse to believe that their module has any problems – it is badly coded, doesn’t pull the payment options in the checkout correctly and they refuse to believe it, even after logging in and seeing for themselves. Don’t waste your time, money or energy. I gave them a second chance and they blew it. There won’t be a third chance.
Tags: Website Theme
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