DO NOT DEPEND ON ISLAND FORD IN DUNCAN BC!
I got 3 brand-new vehicles from Island Ford in 2017 as well as allow me inform you the experience has actually been less than pleasurable. I love Ford products, nevertheless the fraudsters that run/own Island Ford in Duncan BC are not to be relied on!
Below is the reduced down …
One of the 3 automobiles, a totally loaded Ford 150 Lariat, was arranged to go back right into the dealership to have a $2399.00 rock shield set up on it at a later date. No worries right? Just so takes place that an additional among the lorries we purchased at the exact same time was likewise set up to enter to have this joke of “rock guard” set up on it as well. This 2nd vehicle did at some point have the rock guard set up and allow me inform you it isn’t also remotely near deserving $2399! As a matter of fact, it was mounted so inadequately on this certain lorry that it had to be redone 3 times before they got it right! Anyways, I digress …
So, since we could see what Island Ford in Duncan BC fooled us into acquiring in fact on a physical vehicle (we had no concept what the rock guard even was, in fact, the bullshitter GM Bryan Flynn told us that Ford credit report required us to have the rock guard mounted in addition to acquisition the prolonged warranty and also prepay the maintenance on two of the vehicles prior to we can be accepted for financing) we swiftly discovered that the F150 currently had the “rock guard” installed Hmmmm, interesting …
So I text the bothersome salesperson Sandra Jurcic (who called and also texted me daily to find in as well as having the rock guard mounted on the car so she can shut off the agreement) to let her recognize that she had marketed me something that was already consisted of on the vehicle and that I would like a refund of $2399 + the tax obligations I paid. Her reply to me was, “yet it’s currently been paid for in the agreement”.
Bear in mind that I called Ford straight and also asked them why we were compelled to get these products in the first place? Bottom line Ford never called for any one of these extra purchases to be made in order to obtain financing. Bryan Flynn is a scam artist! In fact, the lady at Ford chuckled and said “why would we (Ford) need you to invest more loan to obtain funding if the possibility of getting funding to begin with could be a problem?” I understand right … Insert normal scamming vehicle sales person joke below!
So I proceed to post a little poor publicity on social networks and also give Island Ford in Duncan BC a 1 celebrity score (actually a -10 star ranking does not even come close) to which I get a reply from Justin Pambrun the GM a MONTH later on social media sites instead of an individual call or email to a customer who spent near $200K on lorries at his car dealership! Right here is Justin’s reply …
“Hi A***** V****,
To best help you resolve your complaints could you please contact me at 250.748.5555 x100 or [email protected]
So, I email Justin Pambrun of Island Ford Duncan with regards to this issue and guess what? No reply… 1 week goes by, 2 weeks, 3 weeks… Ok we are a month out so I forward him the email again and ask him “What kind of asshole are you?”. Bingo, his EGO kicks in and he replies with the following comment…
“All your purchase documents were reviewed and everything was disclosed to you on your signed offer to purchase as well as your signed bill of sale. You were charged appropriately for the products you received.
6456 Norcross Road
Duncan, BC V9L 6C5
Phone: (250) 748-5555
Email: [email protected]”
I replied back the following “LOL, you sold me a rock guard that was already on the vehicle.. Are you denying this?”
As expected, no reply back…
Now here we are… forced to waste time and money and take Island Ford of Duncan BC to small claims court to get back the $2399 that Island Ford scammed from us. But don’t worry, we will document the entire process here and on other public forums to show any potential customers of Island Ford EXACTLY the kind of people that you are dealing with!!!
Ford’s are great, Island Ford SUCKS!!! Do yourself a HUGE favor and buy your next Ford from anyone but Island Ford, Sandra Jurcic, Justin Panbrum or Bryan Flynn.
to be concluded…