Jc Penney Home Store Long Beach California Review

I bought a mattress, box spring and bed frame from JcPenney Home Store on March 3rd. The salesman, who was very nice, gave me a delivery date of March 9th (a week later) so that I would be able to have an a.m. delivery. I work in the afternoon but said that I could be home until noon every day. A week goes by and I get a call from the delivery guys stating that they wont be in my part of town until 1-5pm (convenient, right?) They even tell me that they show on the form that it states “a.m delivery only””. nI tell them that I wont be home and he says

“”ok

and hangs up on me””. nWhen I called the 800 # for JcPenney to speak to customer service they said they could reschedule me for another week from now

but still cannot guarantee an a.m. delivery. nIf i would have known this when purchasing $1300 worth of furniture from a store

I wouldn’t have made the purchase. To top it off

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