justfly.com Connecticut Review

Do not EVER use this company. Horrible people. Customer service is not helpful at all. Had to talk to five different people – all in the Philippines and they must have all had intensive training in how to be rude and unhelpful to customers. Awful. STAY AWAY!!!! I wanted to change the date of the return flight. I called American and was told there was no additional fare or charge for changing since it was within 24 hrs. So, Just Fly said they would charge fees for BOTH even though there were no passalong fees of any kind. Escalations Dept. was of no help whatsoever. Half the people with whom I talked could barely speak English. I will never use this company again.

Nationwide USA



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