JustFly San Antonio Texas Review

Yesterday August 31, 2015 I order 2 tickets from SAT to GDL from JustFly through Kayak. They accept my credit card, I get a locator number, all seems fine. This morning September 1, I get an Email from JustFly stating that “there is a problem”” and I must call them (copy enclosed). I spend 1/2h (11:20 to 11:40 am) talking with someone to learn that the price has increased . By 6 bucks

on a $450 total… I accept the bait and switch letting them know how stupid this looks. The nice woman thanks me

confirms tickets and hangs up. Then at 13:30 I get a call from a JustFly “”supervisor”” who has absolutely no clue. Would I accept the price increase?. I inform him that the problem is resolved and offer the services of this retired business consultant to straighten up their operation. 10 more minutes. I know they do not pay those poor guys very much but one hour of labor (including a supervisor ) wasted for 6 bucks? Plus the aggravation of the customer who is gona tell the world about this. And their fees for changing plans ($250 per person) are just outrageous by the way. Justfy should be JustFake or JustBait&Switch.”

Internet USA


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