Whatever happened to courtesy? The only people that were pleasant were the actual eye doctors and the other patients! The technicians were rude and acted as though they had better things to do than their jobs and didn’t explain a thing about what they were doing. This wouldn’t have been a problem except I paid $75 for a contact lens exam that I didn’t need nor request, and since the technician spent a whopping 5 minutes on my exam the prescription was wrong.
During the entire visit, aside from seeing the actual eye doctor, I felt as though I was a nuisance to the technicians and that needing my eyes checked was a huge bother to them. Maybe they’re of the opinion that I ought to be ecstatic to be seen by them at the business, but my feelings are far from that. My favorite part about the visit was when the technician asked another technician to “come into her office.”
This meant they sat around the corner in the hallway and discussed me and how I didn’t know answers to questions they asked (you know that feeling when you don’t sleep at night and you go into work anyways and are so completely exhausted after work you can barely tell someone your own name? That’s the mental state I was in during some questions, despite trying to remember whatever I could to help with the questioning). It was SO great to hear them disrespect me like that.
They must have forgotten that I have vision problems, not hearing problems and so they just kept “whispering” about me. No really it’s cool, take your time discussing me it’s not like I had to leave work early to come to the appointment. Overall, if you can get away with not seeing the technicians at all go to this eye doctor. However, the chances of just seeing an eye doctor these days are slim, so avoid the b****** in scrubs here and take your business elsewhere. Sorry Dr. Kalin, it’s not you, it’s your horrendous staff.