Knights Inn san ysidro hesperia California Review

Well, the roach in my food bag is a start. The sheets were disgusting and looked like it had mouse poop on it, blood and other things on the bed sheets which I had to change myself since housekeeping was not available and there was no way I was sleeping in the that dirty bed. They said they could not come in the room. Stains on the actual bed itself too which I am not sure what they were but dark colored. The TV’s sounds was distorted and we could not hear it, we used our notebook instead to watch something. There was mold in the bathroom. Outlets didn’t work. It was the worst hotel I have ever stayed at. The room had a musty smell. The only plus about this place was the soft toilet paper. We stayed here for our 1 year anniversary and they ruined it! I have a TON of pictures of the room. I couldn’t even walk on the floor with my bare feet and had to put toilet paper down on the toilet because it was too disgusting to sit down on. Also they tell you they have free WiFi and give you the password when you ask but it did not work. Another worker tells me that it it not working and should be fixed next week. Why do they lie and say it is free WifI and give you the password and it is broken? Still can’t believe when I told housekeeping I saw a roach in my food bag, she said “yes

they have roaches here

its gross””. We booked for 2 nights but only stayed one as I could not spend another night there sleeping with roaches in the room and who knows what else was in there. There was dust balls hanging from the ceiling. The carpet had stains and was ripped. There was no filter in the bathroom vent which says it should be changed every 6 months but there was none. There was tagging on the furniture. I am not sure why they are allowed to rent out rooms when there is no way they are up to code. I did complain about the problems. The lady said she would change my room but I said I did not want to stay there since there is roaches all over the hotel according to housekeeping and I can not sleep in a hotel like this. She told me to come back in 20 minutes and she will refund my money for the 2 nights. I did come back

and she was gone. Another person was now working the front. Seemed odd huh! Well he said there is nothing we can do after I told him the situation. I told him she already said I can have a full refund but I need to call first to get the refund since I booked the hotel through He said no. So after talking for awhile he finally said he will refund the money through them. So I called again and they had to call him to speak to him. So at this point I am on my cell phone with priceline and he is on the office phone there with them. At this point there is a lot of customer’s in the front office. He then tells me he will refund one night. I said no

that was not the deal. I said I am not staying another night and I should not have to pay for last night after what I went through here. He was getting mad at me and giving me an attitude. He said well that is all we can give you

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