Complaint: At the beginning of may I ordered $400 worth of products from Kratomcapsules.com and paid extra for rush delivery and instead of receiving my items I received a invoice with a note that says out of stock, I emailed them and was told it would be back in stock in a week, that week came and went and no item. I emailed them again and was told next week we will have it on Tuesday, Tuesday came and went and no communication so I emailed them again and was again told next week, which also came and went with no communication from them. Now after a month and no item I requested a refund and was told that it would be processed and sent out ASAP, after 2 weeks and no refund I contacted them again and was told itu2019s still processing and would be sent out any day. Another week and nothing and called them again and was told itu2019s the payment processor it can take another 2 weeks to send out. Iu2019m now at 2 months since I placed the order and still no refund! I filed a report with the FTC and the BBB as well. Next stop is the courthouse to file my civil lawsuit to get my money back and you can bet that Iu2019m going for damages to, Thankfully I kept all the email lies they sent!
Tags: Health Oils, Medical, Online Diet Plans, Product, Ripoff- Internet, Supplements
Address: 18495 s Dixie Highway Cutler bay, Florida United States