Lehmans Lakeside RV resort Genoa Illinois Review

Very bad management/staff. After many years camping here we are being treated rudely over a supposed clean-up charge of $70, that the owner refuses to discuss or negotiate. As seasonal camper we have made many improvements to our site and common areas over the years at our own expense. We paid for a load of gravel for our very flooded site, added brick patio pavers and fixed and maintained a shed and deck with extensive repairs. We also donated time and lumber to re-do the horseshoe pits that are enjoyed by many campers. When we left the campground after many seasons our keycards were turned off and returned, The owner decided that they would charge us $70 to “clean-up”” our site. This was in Febuary and clean up consisted of several wooden skids and wooden logs surrounding the patio area. She complained that these were frozen to the ground

and I had no idea she was in such a hurry to rent this site in the middle of winter and we could have provided help but suggested waiting until the ground was not frozen to clear these items. The charges are excessive as their employee recieved help from our friends who provided assistance and a couple of beers to their staff. When we rented this site there were several items left behind by the former camper

such as a wooden deck and set of stairs that we had to move/dispose of on our own. The owner refused to return many calls regarding these charges and when we drove to the facility to discuss this we were told “”we have no idea what is going on”” by the office staff and found the owner was actually out of town at the time. We were not told this when we made repeated attempts to contact her by phone. We were more than willing to negotiate this charge but the owner has never called us back. We were told that the charges were taken care of and were unable to confirm this as the office staff again stated they had no idea what was going on and that we would have to talk to the owner who again repeatedly will not return calls. Since we were unable to confirm if this charge was indeed paid for we went to the park to visit family and friends who still camp there.We paid our $12 fee at the office and recieved a key card.While playing horse shoes I was accousted by the owner who accused me of having some one “”sneak”” me in when I informed her I registered she stated the she had told me we were not welcome unless we paid. I stated we were told the charge was taken care of and she said “”not by me”” when I pointed out that she has not returned any of my phone calls I was advised that we would have to pay or leave

I stated I would pay and went to the office to settle the charge. The office staff again told me they had “”No idea”” what I was talkibng about and I stated that per Karen the owner they did indeed know what this was about. They called the owner who then told them she would NOT accept my money and we would have to leave

no discussion

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