LOWES HOME IMPROVEMENT Tempe Arizona Review

THIS IS MY SECOND COMPLAINT AGAINST LOWES HOME IMPROVEMENT.nBACK IN SEPT.,2000, I ORDERED KITCHEN CABINET MATERIAL TO REFACE MY CUPBOARD DOORS. HERE IT IS 23 WEEKS LATER AND I STILL DON’T HAVE MY FULL ORDER. QUALITY DOORS IS THE ACTUAL VENDOR LOWES DEALS WITH ORDERING THIS MATERIAL. nNINE WEEKS AGO I RECEIVED A PARTIAL ORDER,OUT OF SIX BOXES, ONE BOX CONTAINING FIVE DOORS,FIVE DRAWER FRONTS WERE MISSING.AND TO MAKE MATTERS WORSE, TWO OF THE DOORS I DID RECEIVE WERE MADE WRONG,AND HAD TO BE SHIPPED BACK TO QUALITY DOORS IN TEXAS.TALKING TODAY TO THE STORES MANAGER(LOWES) HE STILL DOESN’T HAVE A DELIVERY DATE FROM QUALITY. THEY SHIPPED THE MISSING DOORS AROUND THE END OF DECEMBER BUT THE DOORS HAD NO FINISH ON THEM(HERITAGE OAK) AND HAD TO BE SENT BACK.WHAT A BUNCH OF BULL**** nTHE $1200 I ALREADY PAID BACK IN SEPTEMBER HAD TO BE PAID UP FRONT BECAUSE OF A SPECIAL ORDER SO I HAVE NO LEVERAGE WHAT-SO-EVER IN DEALING WITH THESE PEOPLE. BASICALLY I’M SCREWED. nMY NEXT COURSE OF ACTION IS SMALL CLAIMS COURT.NOW I WANT THE MERCHANDISE FREE FOR ALL MY AGGREVATION.WHEN AND IF THIS IS EVER SETTLED I REFUSE TO EVER HAVE ANY DEALINGS WITH LOWES. I WILL REMAIN FAITHFUL TO HOME DEPOT.nI’M ALSO WAITING FOR OUR LOCAL NEWSPAPER TO CALL ME BACK ON RUNNING A STORY ALL ABOUT THIS INCIDENT.

Ft. Worth, Texas U.S.A.

Home & Garden Stores

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