M Spa

Worst Massage I have ever had…………
For the price and the look of the facility it appeared there would be some sort of quality. All I got was some pokes and severe lack of any technique or style. We spoke about areas to focus on and pressure however this was ignored. Usually massages go too quick however wanted this to end a few minutes in. I was hopeful that my partner had a good experience as it was my gift to him – unfortunately this was not the case and also got a horrible massage. We have both had a lot of massages some great, some good, some average but have never left feeling this bad. If it was a cheap massage I would probably not be as upset as you know there is always a risk. Totally shocked as I did not expect such a lack of professionalism.

Paid for 50 minutes however one of us only got 30 minutes………
Booked for two people at 515pm. We arrived at 5 with plenty of time to check in and fill out paperwork. I knew we would be in separate rooms as when I booked it was explained the rooms were too small for two. Unfortunately when my massage was done my partner was already waiting in the lobby showered and fully dressed and had been waiting 20minutes. It was a surprise gift so he just assumed it was a 30 minute massage and didn’t say anything.

Receptionist had no interest in our experience………. told us one person was booked at 5pm and not 515. Why the hell would I book for a couple at separate times? When we turned up at 5 there was no indication that one of us was late and should hurry. To make good he offered a discount card for next time then asked how much I wanted to tip. I graciously left the discount card behind.

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M Spa is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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