marriot miami Florida Review

Marriott Dispute , Case # 10002137516675 , 24 May , 2015 To Whom It May Concern , It has come to my attention that Marriott Corporation has re-billed the disputed amount of 700 $ of my 1200 $ total charged for my five day stay at the St Kitts Marriott earlier this year. Please be advised that I restate my claim for that amount for the following reasons: 1) First and to be clear , it has been stated that Marriott has submitted an itemized list of charges as its ” defense “” of this charge back. I say directly that as far as the actual billed amounts and totals generated there are no accounting or reporting errors. If the product had been as represented and promised

then those charges would have been acceptable and correct. Marriott makes NO defense

explanation nor mitigation for any of the issues raised. The fact is

that the vast majority of the product was completely unacceptable and the staff and management were unable or unwilling to remedy any part of the situation or follow up on the promise from Marriott corporate to compensate me. 2) I arrived on a Tuesday and was shown to a room that was still under construction. I refused this room and was moved to another. This room was acceptable in so much as that all systems were intact and functional . The first thing that happened was that the door lock ( electronic ) failed and I was locked out of my room. Management repaired this. Second was that the air conditioner unit was impossibly noisy. Management sent workers who spent an hour doing what they could to fix it with some minimal success. While annoying

neither of these issues were and are significant beyond their being an indicator of things to come. 3) Almost immediately I noticed workers staring in the room from the deck even though I was on the 4th floor. It turns out that my room was at roof level of the floor below such that anyone walking on the roof was eye level with my room. Under normal circumstances people wouldn’t be walking on the roof

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