Mayan Palace Vacation Club Laguna Niguel California Review

The sales pitch at the Mayan was deceitful and a big SCAM and unfortunately, I fell prey to their unethical sales practices. If someone could please give me some sound advice on how to end this contract or fight it, I would greatly appreciate it. These practices cannot continue to happen!! My story begins by being greeted by an attractive and bright young lady when we arrived at the Mayan. I was invited me to a sales presentation (rather enticed with gifts of half off a massage, $100 credit towards my stay, free breakfast at their all-you-can-eat buffet), and the promise to return the bonus week used while I vacationed there. She brought up the class action suit against RCI and asked if I knew anything about it. I did not and thought this presentation might help me learn about it. As most of you know, the 90 minute presentation turns into a 4-5 hour ordeal. In addition, I did not get that bonus week back as promised. This is how their strategy plays out: I sat there in the sales presentation room with many other people was told that my current time share in Palm Springs, CA was rated 2 in a category on a scale of 1 to 5, with 5 being the highest. Not sure who does this rating, but the Mayan was rated in category 5 (the highest and number 3 of all time share resorts). I was given a trade in value for my time share in Palm Springs that was used to offset the cost, I believe they gave me $12,000. They presented me with the most expensive plan in which I couldn’t afford (they shoot high) so they came back with a less expensive version, a studio (no kitchen) and then began to re-crunch the numbers. The price dropped but little did I know that the price was so inflated. I was misled to believe that I was getting such a great deal. They further discuss the issue of maintenance fees and how timeshare owners are burdened with these fees over the years. The salesperson pulled out a chart (in her bag of tricks) to illustrate how much a person is paying over a life-time. They get you to think about how much a person is paying over 20 or 30 years (somewhere in the range of $30,000 or more.) I said, “hmmmm


I am paying all that money. That doesn’t make sense if the Mayan isn’t charging any fees.”” Yet

they don’t point out how the $570 fee to use a week at the Mayan is really a maintenance fee in disguise. If you own at a resort

why do you pay a fee to use your week? In Palm Springs

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