Mesa Christian Health & Rehabilitation Center

SO beyond angry with this place right now – my father has been here before, both for rehab and long term care. We loved them before. This time, though, we are so angry we are actually considering legal action.

Straight forward, my dad is a handful and he has a lot of health problems. Yes, that’s true. However, the fact that he has problems does not warrant the type of care he is currently receiving and the treatment and abuse that my mother receives as she comes to visit and care for my dad. And, straight up, there are a lot of good people here who are very nice and caring. There are two lovely nurses named Jessica and Angie who takes such good care of my dad, I could just hug them! But my main problem is with the nurse practitioner.

Her actions are so outrageously unethical, it baffles me. She added ‘smoker’ to my dad’s medical records on her own, when he’s never smoked a day in his life. She attempted to diagnose him with skin cancer without actually testing for it, then yelled at my mother after my mom confirmed it with his real doctor that he did not have it. She told my father false information about one of his medical conditions without actually confirming it with his specialty doctor, and then argued with my mother over it. She requests meetings with the hospital administration regarding my father’s issues without my mother present, only calling her in to discuss the issue after she and the staff have made a decision.

Our final straw is currently his medication. We recently received a notice from our insurance company that the facility had my father on two medications that overlap in what they do, and the combination thereof is known to have serious side effects such as hallucinations and strokes. As in… the notice wasn’t saying they wouldn’t cover the medication or that we had to use the generic version or anything typical of an insurance company – they were letting us know the combo was potentially dangerous to his health. THE INSURANCE COMPANY ARE NOT MEDICAL PROFESSIONALS AND EVEN THEY KNOW THIS DRUG COMBO IS DANGEROUS!!

The NP stated that he HAD to be on both drugs because the second drug was to combat the hallucinations from the first drug. We made them take him off the second drug, because he DIDN’T HAVE the hallucinations until AFTER they put him on it! Within a few weeks, he was back to normal. He could recognize his kids again and wasn’t constantly in a state of panic from imaginary bugs and mice crawling over the walls. We were thrilled!

This last week, the facility reached out to my mother. The NP had talked with the resident Psych, and convinced her to recommend putting my father back on both drugs to “stop the hallucinations”. You know, that he no longer has…? My mother was livid and specifically said do NOT put him back on that second drug! IF they wanted to put him on it, my mother wanted a more valid reason and insisted on seeing the Psych on this matter. She has not currently returned my mother’s phone calls.

Yesterday, while visiting my dad, he was seeing mice and bugs again, and was out of his head with fear. My mom recognized it right away and hurried to ask a nurse to check. The NP has, against my mother’s explicit consent, put my father back on this drug that could kill him.

This is the last straw. We are currently contacting the administration on this matter. If they refuse to acknowledge and/or remedy this matter, and specifically do not keep that NP away from my father, we will have to look into filing an official complaint with the medical board and possibly take legal action. There are so few places that can care for my dad, we don’t want to move him, and there are so many good people there… but we’ll do what we have to. This NP plays by her own unethical rules and the facility allows her to do so – it frightens me that there may be other people in this facility who’s loved ones are not as involved with their care as we are with my dad, and their lives could be at risk. How many other people have suffered or even died due to this negligence and unethical practices? It literally terrifies me.

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Mesa Christian Health & Rehabilitation Center is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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