We live West virginia – we have medicaid . We were changed from our method of turning paperwork over to dept. of health and human services over to a company called MTM. We were assured that it was a better program and we would recieve reinbursement quicker. When we started the progran on 10/1/ 2014 we were given instructions to send a copy aid card social security card.car insurance. We faxed all the information and waited and waited. Well we were told that the was not recieved. at 3.00 per page it was sent and said recieved. well then after waiting about a week, tried again and was told it was not recieved again = altogether the information was faxed from 3 different locations and even mailed the copies of the same information and they still havent got it yet now this has been since october -no money ?