I had a very negative and unprofessional experience trying to switch to this office halfway through my pregnancy. I was told by the receptionist to have my records sent over from my current doctor, and that once received I would be called to make an appointment. I specifically asked if they were taking new patients, and she said that they were but would need to review my records first since I was past 20 weeks in my pregnancy. I spent $50 plus several calls back and forth between my doctor and Dr. Prather’s office coordinating.
I received a phone call a day later from a receptionist saying that Doctor Prather had rejected my transfer. I was given absolutely no explanation from the doctor, and could have very easily been told upon my first call that they weren’t taking any new patients. I asked to have the doctor call me as I thought I at least deserved an explanation, which she never did. I then called a few days later and asked to have my records sent back to me since they are personal, and the receptionist said they wouldn’t be paying to have them sent to me and proceeded to hang up on me. All in all, extremely unprofessional, and a blessing in disguise that I won’t be switching to this office.