×
Search
Generic filters

Do you consider Oak a Bad Business?

Write a Review
Sending
User Review
0 (0 votes)

Oak Classics Ltd d**k Rosen Excessive delivery wait time San Antonio Texas!!

Initially, visited their store in the Rolling Oaks Mall and was interested in a floor model dining set. Spoke with the owner regarding the set about pricing. I was offered a discount given the model had a defect on the table top. I accepted the discount and provided a $500 deposit. Verbally at the time I indicated I needed the table quickly. The owner seemed to think at least verbally that delivery the following week would be possible, yet the invoice said delivery within 4 to 6 weeks. It is now into the 7th week and I still have no firm delivery date for the dining set. Why would it take so long for delivery given the unit is sitting in their store… and I might add… likely accumulating more defects given the unit is sitting right at the store entrance. Additionally, I have discovered their competitors are offering an upgraded model of this table for exactly half of what this vendor is charging. This vendor will claim that is an inferior product. I have carefully examined the product and find it is not laminated, not made of MDF and is solid birch wood. I feel this vendor is charging too much for what is essentially the same table. I have sent the vendor emails. They have been non-responsive. I have had to file a chargeback with AMEX to recuperate the funds. I have also filed a complaint with the Better Business Bureau in addition to filing this report here. Interestingly I read another complaint about this same vendor on BBB that resonated with me… given the delivery issues they too were having.

Sending
User Review
0 (0 votes)

Leave a Reply

Your email address will not be published.

This complaint and/or review was posted on https://www.yscam.com on May 3, 2020 (CST) and is a permanent record located at: https://www.yscam.com/oak-classics-ltd/. The reviews & complaints posted about Oak Classics Ltd. was submitted by a member or guest on this website. Any and all opinions and information are published as is. https://www.yscam.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, https://www.yscam.com cannot be held liable for the complaints and reviews posted about Oak Classics Ltd. as per Section 230 of the Communications Decency Act.