×
Search
Generic filters

Do you consider a Bad Business?

Write a Review
Sending
User Review
0 (0 votes)

onetravel.com onetravel.com will switch your booking dates – beware! Miramar Florida!!

Found their website and a twin just like it (cheapoair.com) and used their format to select my flight with leave and return dates. No big mystery on doing this and booked flight through onetravel on Spirit air. Printed out itinerary and GF noticed that the return date was wrong…it had been switched to a different date by onetravel. I confess that I did not notice this and had no reason to expect my dates to be changed. Called customer service and tried to resolve with an agent that I could not understand (which I presume to be by design) and could not get the return date I needed. Since I needed the exact dates and I could not deal with the agent I decided to cancel the order. After I rec’d my CC statement I am out over $500 through non refundable cancellation fees from Spirit Air and Onetravel. This is an expensive lesson but I want to share it here so others will be the wiser. I will never use or recommend Onetravel or Cheapoair as a booking agent and will never fly or recommend Spirit Air.

Sending
User Review
0 (0 votes)
2 Comments
Newest
Oldest Most Voted
Inline Feedbacks
View all comments

Onetravel.com and Cheapoair.com [they are both the same institution] Clear RippedOff business practices Online Internet!! Dear MariusWe’ve received your cancellation request for booking (#35503265). Your cancellation is NOT COMPLETE. Before your cancellation can be processed, you must either: u2022 Visit our website : Our self-help tool will guide you through the cancellation process by using the link and one-time password provided below. u2022 Call Customer Care : A representative will ask you for a one-time password in order to complete your cancellation. Your one-time password is provided below. Call us at: Within U.S. 866.636.9088 toll free 24/7 Outside U.S. +1.212.478.0335… Read more »

onetravel.com DBA of WK Travel, Inc. Huge fees for cancelation of flight. Internet!! I have had a vacation planned since October of 2009. I used OneTravel.com to book my flight on British Airways. I received an email from OneTravel.com stating that because of a strike by the flight crew of British Airlines, that one of my flights has been canceled. Looking at OneTravel.com’s policies as well as that of British Airways, they are to refund ALL of my money when a flight is canceled by the airline. So I called up to reschedule with another airline and was told that… Read more »

This complaint and/or review was posted on https://www.yscam.com on May 3, 2020 (CST) and is a permanent record located at: https://www.yscam.com/onetravel-com/. The reviews & complaints posted about onetravel.com. was submitted by a member or guest on this website. Any and all opinions and information are published as is. https://www.yscam.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, https://www.yscam.com cannot be held liable for the complaints and reviews posted about onetravel.com. as per Section 230 of the Communications Decency Act.