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OneTravel CheapoAir “Booking” not really booked!! And impossible to get resolution. Las Vegas, NV Internet!!

You better stop linking to OneTravel right away!! They are DISHONEST and TERRIBLE!! These ripoff artists are reflecting on you. I searched Kayak like I always do, for our RT flight from Rio de Janeiro to LAX, and got OneTravel as the site I was delivered to in order to book the flight. I booked flights for my wife and myself (my outbound was a few days earlier), so that we would be on the same (Long) return flight. It turns out that when you book your flight on OneTravel, your flight is not actually booked!! So, a few hours later, I get a confirmation for my flight. The next day, I get a call saying that “the credit card needs to be verified” my wife’s ticket. I call back, concerned that if they didn’t book the flight, she would lose the flight and we wouldn’t have the flights together. The woman with whom I “verified” said I don’t need to worry; the flight will now be booked. Then, late that night, my wife gets an email saying that her flight is not available and she can search for other flights(!). I called right away, but their “customer service” office was closed, and their “verification department” couldn’t help. Well, I’m not traveling without my wife, so I just want to cancel and refund my flight now (and find new flights). I repeatedly called, and after being on hold (totaling over an hour!), was told my fare is Non-refundable and it’s been longer than 24 hours (because of THEM)!!! They now say I can cancel if I pay $200!!!! RIPOFF!!!!!

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OneTravel WK Travel, Inc.One Travel Company sent booking confirmation for bogus reservation and never told me it wasn’t booked Las Vegas Nevada!! Company is making fake bookings for rooms not even available then not notifying customers that they have no reservation.Completed by booking on Onetravel.com for a reservation for 2 nights w/ car rental. Received confirmation booking, then a week later get notified my card could not be charged so the hotel portion wasn’t booked? Not sure why the card would be declined, let alone why just the hotel portion would be cancelled and the car rental remained if my… Read more »

OneTravel Do NOT Use OneTravel Unless You Are ABSOLUTELY Certain Internet!! OneTravel has excellent prices, but if you have to cancel or change your itinerary, you can kiss your money goodbye. I bought a round-trip ticket for an excellent price. However, the cancellation fee was the same amount as the cost of the ticket. The change fee was not so bad, and everyone has to pay the difference in cost, but OneTravel has a requirement that you first have to buy another ticket (at a horrible price), before you can apply what is left of your credit. In other words,… Read more »

Onetravel Non-English speaking company didn’t want to take my money Internet!! “Please DO NOT book anything from Onetravel.com if you value your time, money and emotional stability. This is the worst experience I’ve ever had. I will never ever purchase anything from onetravel.com. Customer service is absolutelly horrible, nobody speaks English, nobody wants to help you. I was hung up on numerous times. Every time I called I had to be on hold at least 40 minutes. I’ve been calling onetravel.com for more than 3 weeks trying to get my ticket straight. All you going to get from onetravel.com is… Read more »

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