User Review( votes)
otel.com Roomerflex Bait & switch scam!!
I made a reservation online through a company called otel.com. Their name appeared next to other online hotel reservation companies like TripAdvisor, Hotel.com, etc. when I googled the name of the hotel where I wished to stay. I purchased the reservation for August 8 but they sent me a reservation for a different date. I tried to contact them to see if I could change my reservation. It turns out this company is based in Turkey. The only way I could communicate was through online chat. I wasted a lot of my time only to have them tell me that I could not change the date of my reservation and my reservation was non-refundable. My only recourse was to call my credit card company and dispute the charge. Never use these people to make a hotel reservation.