Patient First – Alexandria

My son came in for a dislocated elbow. After sitting there for 20 minutes in excruciating pain, watching a nurse make herself tea, etc., he was finally told they couldn’t treat this kind of injury and was told to go to the ER. I even called twice before bringing him there, to ask if Patient First could treat this kind of injury, and the receptionist was clueless and transferred me to the nurse, meaning I was put on hold for so long I gave up and just went in. This was a terrible experience from start to finish. My son said the name should be “Patience First.”

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Patient First – Alexandria is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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