We went for our first visit and saw Dr. McKnight, she was fine. She gave my wife samples for the nausea she was having and told us to call her if it didn’t work, and it didn’t. We called the office trying to talk to Dr. McKnight which we couldn’t and all what they told us that we will talk to a triage nurse, and she told us that she can’t do anything or prescribe anything. She told us to come for the Sonogram appointment where we will be able to talk to the doctor.
We want for our sonogram appointment and guess what!?! We were told that Dr. McKnight is very busy and she cannot see us and that we should’ve had a separate appointment with her!!!!!! They asked us to fill a form to see a triage nurse. The nurse didn’t see us and ordered a lab test!! What type of healthcare goes straight to labs without seeing the patient!!?!? This is ridiculous!! Finally, they told us that we have to wait for the lab results!! So, my wife now is struggling with this nausea that could have been solved simply by the staff being more responsible.