I booked a flight through Priceline, for a dear friend who is ill with cancer. Priceline used bait and switch tactics. Accepted my price, then gave me another, as this cost was not available? Which is illegal, and fraudelent. In addition, they overbooked the flight, and did not give my friend a seating assignment on Delta. Placed her is a standby status, which is incredulous. further stating that a seating assignment will be available. Which is an outright lie. My friend could not make the flight due to health reasons. Priceline has no provisions for this. They tell you, that flights are non refundable, and non changeable. They are happy to take your money though. The CEO Darren R, Huston should be ashamed of himself. This company uses actors who are well known, and I would be ashamed to associate my name with a company which stands for nothing. I pray I can seek recourse through Delta, or the Insurance I purchased for this flight. Otherwise, I am another person who has been duped, and scammed. I plan to also file a report with the Federal Trade Commission. Priceline needs to treat their customers with integrity, decency, and honor, for using their services.
800 Connecticut Ave Norwalk, Connecticut USA