PriceLine Devine Texas Review

I needed to have surgery at MD Anderson Cancer Center in Houston. My wife is disabled and rather than her trying to drive for hours both before and after my surgery we decided that we would book 2 nights at a hotel. Nobody in our families had ever used Priceline, but it came up in our search for hotels near the center, so we took a look. Priceline offered a “Name Your Own Price”” option. (This term is misleading as it gives you a price and a correlating star rating for the hotel grouping.) We ended up booking the 2 nights that way. That was supposed to offer breakfast (for my wife

I couldn’t eat before surgery). At the last minute my father decided to fly into town and he booked a room at the same hotel directly through their website. We arrived before my father and checked in. The room we were given was on the first floor and it smelled REALLY bad and we had to remove 2 housekeeping carts from the room and a vacuum from the shower. When we were leaving to pick my father up at the airport we noticed a housekeeper going into the room dispite the do not disturb tag in the door

but we figured we would deal with that when we got back and had time to determine if anything was missing. (Nothing was

it was just a very confused maid who couldn’t figure out why the carts had been moved and why we were in the room. The carts remained just outside that room the whole time we were there.) When we got back we found out that they had mistakenly checked us into my dad’s room. The front desk then told us we didn’t have a reservation! Priceline requires prepayment on these types of reservations

so the room had been paid for over a week. We called Priceline and was told that the hotel had confirmed

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