Primary Care Arlington – VHC Physician Group

Good doctors. Poor communication. They have a patient portal system that is set up strictly the doctor to you, no means to respond or ask a question. Phone seems perpetually off the hook. You never get an actual person, although I’ve never heard the phone ring while sitting in their waiting room or heard the receptionist talking to anyone on the phone.

Calls go through to a voicemail message that promises a return call within 60 minutes. Good luck with that one! Calls to make an appointment will eventually be returned. Other kinds of calls – to discuss lab results, for example – drift into the ether. Moving to California in 18 months so will probably stick it out, but if I were staying in the area I’d look elsewhere.

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Primary Care Arlington – VHC Physician Group is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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