Protea Hotel Marriot Umhlanga Palm Boulevard

I booked two rooms from 03 to 07 January 2019 at a cost of R18 000. On arrival at the hotel, I only got one family apartment while there was five of us at the hotel. We had to book another Protea hotel (which cost us another R21 000) as a result because they were fully booked and couldn’t give us another room.

Now the reservations manager calls me a day later to ask what happened to the same person who was supposed to occupy the other room. I find it very incompetent of the staff because I asked for another room and they claimed to be fully booked, so we had to be cramped up in one room. While I paid for two rooms!!!

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Yes it is. Based on the user review published on YScam.com, it is strongly advised to avoid Protea Hotel Marriot Umhlanga Palm Boulevard in any dealing and transaction.
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Protea Hotel Marriot Umhlanga Palm Boulevard is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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