Pueblo Bonito Scotsdale Arizona Review

Should have checked this site first as Pueblo Bonito have many negative stories as do many other websites. I have previously purchased a time share and it was as advertised. Our experience with Pueblo Bonito has been anything but. We were told that the resort would buy back our week every October for a guaranteed amount due to the demand they had and the relationships they had with 3rd party groups like Expedia and Travleocity- after more than 20+ phone calls that went unreturned, I finally tracked down our sales rep Ruben Vargas who again told me yes no problem and to call a group called Suite Get Aways, I then contacted them only to find out that they would “try”” and find a renter for our unit and best case is it would rent for $200-300 ight

not the $1150 ight Ruben told us they would guarantee each year. This was the first issue- then to find out that the $399/week “”member”” price we would pay for the presidential suite at the hotel anytime we wanted to stay there is not really $399/week- it is about $250 ight for a basic room subject to availability and again not available “”exclusively”” to Monte Cristo Owners as I was told it would be. Lastly but not least is the issue of all the resort credit and free weeks in vouchers that all of a sudden they are saying they have no idea what I am talking about. Bottom line is they are a bunch of liars who will say anything to get you to buy a timeshare and not back anything up that they committed to you. Getting ANYONE to return your phone calls takes an act of God- BUYERS BEWARE!!!!!”

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