I have booked one king size bed room to Red Carpet Inn (Gatlinburg) through www.gatlinburgtennesseehotels.com on Wednesday, June 25, 2008 for one night (check in June 28, 2008, check out June 29, 2008), for the amount of $ 44.96 per night. I used my credit card and the website above charged me $4.99 as a booking fee. nThe website had pictures with the hotel rooms that looked decent, and I decided the hotel is in good shape, and will meet my needs. nI got to Gatlinburg, TN one day earlier, Friday June 27, and called the hotel to ask for an extension, they had rooms available to extend my reservation for 2 nights instead of one, and made me pay upfront, for 2 nights, in the amount of $102.28, even before I saw the room. nWhen I got to my room, it was in awful condition: extremely dirty carpet, bad smells, extremely small room. I have pictures of it, as you will notice, very different from the pictures posted on www.gatlinburgtennesseehotels.com. The website deleted the pictures, probably after I claimed the refund to the hotels manager, and called GatlinburgTennessee Hotels as well to inform them of the fraud I was the victim of, but they are still available on other websites, and I also kept copies. I will try to attach pictures to this claim, and will be willing to provide them at any time. nDue to the awful condition, I could not stay there for the whole time, and decided to leave after the first night. I told the manager that evening that in the morning I will be leaving, and asked him to give me a refund, just for the second night, based on the fact that the room was inappropriate. When I left the next day, the manager refused to refund me for the night I was no longer willing to spend there. I spent money on another hotel for the second night, and I feel like I was the victim of a fraud. nThe manager claims that gatlinburgtennesseehotels takes a commission and if he refunds me, he is losing money, and gatlinburgtennesseehotels tells me that I have to dispute directly with the hotel (which to some extent makes sense), so noone is willing to help me. nI left reviews on all travel websites that allowed me to do that, but I am hoping that I will get a refund for the night I did not spend there. nI highly appreciate your help and good intentions to make this public. nI will be more than happy to provide any additional information if needed. Thanks again. nJohhhuddnNashville, TennesseeU.S.A.
349 East Parkway Gatlinburg, Tennessee U.S.A.