I rented a vehicle in Belize through this website. At the time that I reserved the vehicle, I was charged $512.00. When I arrived in Belize and went to pick up the vehicle, I was told that I had only paid $384.00 for the rental of this vehicle. Consequently I had to repay that difference, even though I produced a receipt that I had printed at the time I reserved the vehicle. When I filed a complaint with carrental.com, I was told that this matter would be resolved within twenty eight days. Finally after approximately seventy five days, I received an e-mail from them stating that the car rental agency (Avis) had charged me for insurance and that this was where the difference was as far as what I had to pay to them. I am not disputing the insurance that I purchased. My dispute comes from the inaccuracy of what I was initially charged for the rental of the vehicle vs. what I was charged for in addition to the insurance. These people claim to have millions of satisfied customers all over the world. Don’t believe it for a second.