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Computer Repair scam

I ended up at Technicians.com through AOL ASSIST because AOL told me my problem did not come from their site. I had a msg in a small square centered on my screen: “OSD Lockout”. Edward spent a lot of time and a lot of “charm” diagnosing my issue. I stupidly allowed him to take over my screen. He went on and on about things that I will never understand (I am 72 years old, self-taught on the computer 15 years ago.After Edward finished diagnosis, he proceeded to go into great detail about charges. Frankly, I did not know whether there would be any charges. It would be wise of these people, if they are not scammers, to talk about money at the outset instead of 30-40 minutes into the phone call. There were 4 price levels, Silver, Gold, Platinum and Radium When I had recovered from learning that the least I must pay would be $149.99., I was transferred to Adrian. Of course, both of these men were of foreign descent. The transaction was taking place on a Sunday, by the way.Edward had taken my card info. I’d wanted to pay with a Discover card so that I could pay over 3 months, but they only accepted MasterCard and visa. By this time, I was feeling a bit suspicious of the entire process, so when my debit card was declined, I actually felt relieved. My bank is very good about anything that seems in the least bit questionable, so I wasn’t too surprised…especially since it was Sunday. Adrian was overly reactive to the situation. He even asked if I could borrow the money from a friend or family. He also mentioned that he could go ahead with the process for $110. I told him NO.Later, when my bank’s fraud agency called me to ask about the issue, I explained everything to them. They told me that Adrian had tried to take $110. out of my acct. During the conversation with the fraud security folks, I cancelled my Visa Debit card. While on the phone with Edward, and during the time that he had control of my computer, he asked me to check my online banking site to see if perhaps the money had been released. It had not, but only after I’d ended the call did I remember that Edward could have looked at the information on my checking account statement. I am ashamed to say that I let this happen. I will be talking to the bank manager and will probably have to change my account numbers, etc….or at least put a “watch” on my acct.

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It has many negative reviews online. I would highly recommend you do your research well before considering them.

There have been various reports of fraud and scams. It is definitely not a company worth your trust or money.

I have tried multiple websites and also their official channel. Yet no response or resolution.

There are a lot of mentions on the Internet regarding their founders indulging in illicit activity and consumers taking them to court.

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