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Opodo My recent experience with Opodo is one of extreme customer service failure, failure to respond to numerous queries about my flights and lack of concern by staff on the telephone in relation to baggage I had paid for as to whether they had booked this with the relevant airline. I fly tomorrow and Opodo has still not confirmed that the hold baggage I paid them for has been booked by them with the airline. The company has just ignored my numerous contacts with it. I am a totally dis-satisfied customer of Opodo. Internet!!

My recent experience with Opodo is one of extreme customer service failure, failure to respond to numerous queries about my flights and lack of concern by staff on the telephone in relation to baggage I had paid for as to whether they had booked this with the relevant airline. I fly tomorrow and Opodo has still not confirmed that the hold baggage I paid them for has been booked by them with the airline. The company has just ignored my numerous contacts with it. I am a totally dis-satisfied customer of Opodo. Surely no customer service t all is a form of rip-off.

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Shelly Menaker

Opodo Refused to honour terms an conditions on my ticket internet, Internet!! I bought a ticket with Opodo and before purchasing I checked the condions carefully. I was supposed to be able to cancel or change my ticket with a small penalty. I even wrote to the airline and got a reply confirming the same details. When I asked Opodo (10p a minute calls with numerous pauses and ‘technical delays’) they first confirmed the change fee, then suddenly changed their mind and told me that I would loose all my money if I cancelled or changed my flight. When I… Read more »

Jamee Solla

Opodo Took my money and sent me automated emails Europe, Internet sites in various countries Internet!! I booked a flight with Ryanair through Opodo. I would have booked direct with Ryanair, but they were not offering the time I wanted, although they did have the flight. So I booked through Opodo. I got an Opodo booking number from Opodo, but their email told me to check in direct with Ryanair. On Opodo’s booking confirmation, there was no booking number for Ryanair – it just said mysteriously “Ryanair NA”. I tried to book in with Ryanair at least 20 times (they… Read more »

It has many negative reviews online. I would highly recommend you do your research well before considering them.

There have been various reports of fraud and scams. It is definitely not a company worth your trust or money.

I have tried multiple websites and also their official channel. Yet no response or resolution.

There are a lot of mentions on the Internet regarding their founders indulging in illicit activity and consumers taking them to court.

This post was published by a user on May 3, 2020 (CST) with a permanent URL - https://www.yscam.com/review/opodo/. These reviews and opinions for Opodo are published as is. This website is simply a consumer grievance free-speech platform. As such, YScam cannot be held liable for the reports and comments on this page as per Section 230 of the Communications Decency Act.