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Orthotic Shop Inc orthoticshop.com Confirmed my refund then billed me for shoes sent to a by then empty house Warren MI!!

I ordered shoes in June, knowing I was moving mid July. Received them in about 2 days but they were the wrong size. Sent them back. 2 weeks later had not gotten replacement. Contacted the store by phone and by email. I received on July 7 a confirmation of change from return to refund. I moved the weekend of July 13 946 miles away. On July 17, I got an email asking if my pre-order question had been answered. I emailed back saying what question? We cancelled the order. On the 19th I was sent an email saying my shoes had been shipped and sure enough I was billed 85.00 8 emails and 2 BBB complaints later, nothing from them except, can you go get the shoes and return them????

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It has many negative reviews online. I would highly recommend you do your research well before considering them.

There have been various reports of fraud and scams. It is definitely not a company worth your trust or money.

I have tried multiple websites and also their official channel. Yet no response or resolution.

There are a lot of mentions on the Internet regarding their founders indulging in illicit activity and consumers taking them to court.

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