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Outback rentals $200 stolen fee gatlinburg Tennessee!!

My husband and I and our 2 children stayed in a cabin with outback rentals. The cabin was dirty, long hairs left in sinks and bathtubs. A wet towel and 2 used soaps left in the showers. The tv’s in the bathrooms didn’t work as well. But that is not really my main issue. We called the manger as it states if any issues , to call Sabrina and she will fix or talk to you about the problem. Both my husband and I called and of course no sneer or call back for 4 days. On the day we left and checked out 2 hrs early I called her to let her know we were all checked out. Later I het a call from a number I had never seen , so it went to voicemail. It was Sabrina and she said she just went into the cabin and it smelled like someone had been smoking. Well I can tell you that no one smoked in her cabin, and that we left it cleaner then it was when we got there and washed all the towels. The message she left on my phone also stated that she was taking a $200 deposit from our bank due to the smoke. The smoke that was never there. I don’t understand how she can just take out money from our account. I’m going to my bank to let them know that was not an authorized charge. I’m not sure what else to do. I want anyone to know that might think about staying with outback rentals , that the manager is rude, hateful, and a con. And that the cabins are not worth it, especially if you have to clean it before you settle in.

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Cher Straight

Outback Rentals unclean,unsafe rental condo Gatlinburg Tennessee!! August 2, 2009…To Whom it May Concern:…Complaint: Cabin conditions were unsanitary and unsafe…In May of this year we booked a vacation rental property that was found on the internet. On Thursday July 30, 2009 my family and I checked in to the Country Music Mansion in Gatlinburg, TN. The rental property managed by Outback Rentals of Gatlinburg, TN….Upon arrival we noted the poorly maintained shrubs were overgrown onto the entry stairs so that the steep staircase handrails were not accessible on either side of the stairs. After entering the home we noted many… Read more »

Krystin Jeanlouis

Outback Rentals OutbackRentals.com, OutbackRentals, Outback Rentals & Real Estate, Outback Resort Properties AGHAST!!! RUN AWAY!!! Gatlinburg Tennessee!! AWFUL! BEWARE! Sabrina, the manager/owner is extremely rude and unprofessional and unwilling to even BELIEVE that you have any problems at all with her “luxurious” house. It started with, upon arrival, finding fresh (yes fresh) human feces in one of the beds. She called us liars. (we have photos). Anyway, it only got worse from there. The short list: 1) No hot water pressure, at all, in half of the showers. And since you had you had to turn the hot water all… Read more »

It has many negative reviews online. I would highly recommend you do your research well before considering them.

There have been various reports of fraud and scams. It is definitely not a company worth your trust or money.

I have tried multiple websites and also their official channel. Yet no response or resolution.

There are a lot of mentions on the Internet regarding their founders indulging in illicit activity and consumers taking them to court.

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