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Outdoor Distributors are a pain to deal with. Rude and deceptive shelby, Alabama!!

On August 5th 2009, I ordered a part for my murray lawn mower online through outdoor distributors website. As with some of the other complaints, my credit card was immediately charged. I waited until September 3rd before calling to check on the part. I waited for almost half an hour to be helped after calling back a second time. I was informed that I went to the back of the line on response time and could expect to wait for another 15 minutes. When I finally got answered, I was told that there was a computer glitch and that I should give them another week to find and ship my part. I figured another week would not hurt since I had to get another mower to cut the lawn. I called back on September 11th and was told the part was not in and that they didn’t know when it would ship. I asked that the order be cancelled and that my credit card be reimbursed. We will see if they credit my account in 7 days. I will never order form Outdoor Distributors again.

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Jenise Margosian

Outdoor Distributors Charged account without shipping, or telling me it was back ordered Shelby Alabama!! It all started when I needed a new carb bowl kit for my riding lawn mower. And Outdoor Distributors had the best deal, so I ordered one on May 21, 2009 . I received an e-mail stating that I should allow 7 WORKING days for my carb bowl kit to arrive. And it also stated that if I was to call before the 7 WORKING days, the shipment of my item would slow down! And within a few minutes I get another e-mail from PayPal… Read more »

Gino Agoro

Outdoor Distributors ,outdoordistributors.com Never shipped order Selby Alabama!! If you do not want to read the entire complaint just read the last paragraph, it is the most important….I placed an order on their website for 2 parts to my push lawnmower. When I was paying I decided to use my credit card just in case anything went wrong and I needed to dispute a transaction… The only smart decision I made since deciding to go with these people….I placed the order on Tuesday, May 26th and immediately received a form email with my confirmation number. The email said I would… Read more »

It has many negative reviews online. I would highly recommend you do your research well before considering them.

There have been various reports of fraud and scams. It is definitely not a company worth your trust or money.

I have tried multiple websites and also their official channel. Yet no response or resolution.

There are a lot of mentions on the Internet regarding their founders indulging in illicit activity and consumers taking them to court.

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