Refusing to refund product cost when informed it didn’t work as advertised
Ordered 4 bottles in April, 2018. Received later that month and began using product on May 1, 2018. Product didn’t work but was told to keep using as it takes longer than 30 days(which happens to be the deadline for returns) . Kept using for entire 4 bottles and still nothing. Requested return for credit from Rejuvalex and received denials from Shapiro MD Team that it was beyond 30 days. When I called, nice lady says I was sent emails 3 times denying return credit. I received emails from Shapiro MD but never from Rejuvalex. I also tried the Shapiro MD shampoo product which also doesn’t work and which also denied return for credit.