I bought a big Zenith projection tv from sears at towneast mall, Mesquite Texas. After 3 years Zenith sent me a report stating I needed to have it checked as it had a defect and could catch on fire. We called the Sears 800 number. The service man came out and fixed (supposedly) the part. One month later the tv went out. The tv was fixed (supposedly). I have paid over $1000 in parts and service and Sears has come out three times. The tv still works for only a few months and then goes out. I feel this tv is a lemon and I am still paying for it. I need some kind of solution. Sears has never acknowledged that the recall and supposedly fixing that part had anything to do with the tv not working. I would gladly pay for the service and I have if Sears would just fix the tv corredctly but three times at $350 to #400 a service call is rediculous.
Towneast Mall Mesquite, Texas U.S.A.
Department & Outlet Stores