I don’t believe I have actually ever been so dishonored prior to by a car dealership Seattle MINI. And that is saying a great deal since auto dealers do not have the best track record generally. I Have actually been attempting to speak to sales reps to attempt as well as lease a compatriot all4.
I was speaking to somebody via email to get some basic numbers before making the journey to see if we get on the exact same page. I had an additional offer for an additional car dealership and also various lorry and intended to see if they could match their offer because I such as the mini more than the other car.
After going back and forth a couple of times the sales link felt it was a great concept to be rude when he couldn’t defeat the numbers of the various other dealer and also indicate that I need to not know what was provided, do not recognize exactly how leases function, or that I am existing because the bargain is as well great.
I presume my being a woman means I have no concept how renting automobiles job (in spite of leasing from BMW and Acura formerly as well as having no worry obtaining good deals). After I reply to him informing him that his attitude was not required, that I am cognizant of the details in the lease offer that if he could not match those numbers all he had to do was nicely tell me so, as opposed to being insulting … he never responded.
I get a phone call from a supervisor the following day telling me they might come close to the offer and also call him to go over. I am at work and it is much easier for me to email than call and also invest half an hour on the phone while I am functioning. So I go on the website and begin a chat with one of their affiliates. They present themselves via conversation, and I then inform him what I am searching for and he simply disappears. Never reacts. Never claims a thing. I await 10 mins for any feedback in the chat and he never ever comes back.
So I lastly get a minute at work and also call the dealer and also ask to speak to a manager. I am moved and also he addresses the phone “yeah?” … umm … Yeah? WTF is yes? Are you not a manager selling $30 to 50K automobiles as well as running said dealership? No matter, I greet? … As well as he hangs up on me. I recall and also speak with the woman that move calls once again, that is really nice, and inform her I was hung up on, she asks forgiveness as well as claims she will certainly transfer me once again. He gets up again, says absolutely nothing, and simply hangs up the phone after I hear him speaking in the background.
I’m unsure if this is how Mini always runs their dealership of Seattle MINI, but it appears kind of messed up that 3 various males were rude, disrespectful as well as supercilious in the span of 2 days speaking to them. The only suitable person I talked with was the female that responded to the phone.
Extremely Disappointed as well as insulting. I guess they get adequate service that they do not require to be respectful or considerate. (Or address the damn phone with a “hello there, this is Allen the supervisor at Seattle Mini”, instead of “yeah” and afterwards hangup on somebody).