Seven Corners Crete Illinois Review

First of all, I am not disputing the verbiage in the policy itself. My complaint is regarding the purchasing process of this policy right from the start and the use of multiple brand names to create confusion. I will post this under the under brand names so everyone will be aware that it is really the same company.Half my overseas trip was ruined by a situation out of my control and I incurred hundreds of dollars of charges as a result. The entire airport in Manila was closed for the APEC summit meetings. I was relieved to know I had purchased trip insurance from a well-known company in Chicago, John Hancock Insuranceu2014which according to the website included cancellation and delay. Upon requesting the appropriate claim forms, the form itself says it is actually u201cAmerican Modern Insurance Groupu201d. However, after making sure that was the correct form it appears the forms are actually mailed to u201cSeven Cornersu201d. I later found out that u201cSever Cornersu201d is only the processor of claims. It appears that multiple companies are involved and that they are simply using different names to confuse and mislead consumers.My claim for trip cancellation was denied and I was advised (after several emails) to file an appeal under a different reason, trip delay. I spent countless hours filing out all the forms again and providing proper documentation and proof of such occurrence. The second claim with “John Hancock Insuranceu201d was also denied. There were no responses to my emails

again for weeks. I also

placed many calls and emails to the u201czero complaint team”” at asking for further clarification regarding my specific trip insurance policy that I purchased. After about a month I finally was given an answer

simply stating

that I was not covered for that reason under that policy.Regardless of the writing in the policy

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