Complaint: Paid for a decently sized server that guaranteed it would be usable immediately. None of their options worked. I filed a support ticket that promised a response within 24 hours. After 24 hours I clicked to pay a fee to “fast-track”” the support ticket to be answered immediately. After 36 hours I filled a separate ticket for a refund of the b.s. “”fast-track”” fee. Moments later I received a response on the refund request apologizing
Tags: Game Application, Service Provider
Address: then they closed the ticket. Moments later they responded to the first ticket
Website: What?! It wasn’t responded to until AFTER I requested the refund
Phone: but only to apologize