SHOP NBC Lewes Delaware Review

I purchased two jewelry items from SHOP NBC using my credit card. I returned them because the clasps were difficult to use; this was in July, 2002. The received the items and showed they were processing the return on their web site in my account. I contacted them ( call 800 #, press buttons and hold on for an hour) and a rep tells me their new computer system made an error and she will have a supervisor process my return and I will get my credit in 5 days. nThirty days later no credit, their collelctions dept. call me asking for my “second payment”” for the returned goods. I told their person they have the goods and I want my credit. nSixty days later

I am still waiting. I call

push buttons

hold on for two hours

finally get someone and they tell me that only a supervisor from collections can lift the hold so I can get my credit back. I filed a dispute with my credit card company and they tell me it will take 14 days and they will get back to me. nIn the mean time

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SHOP NBC Lewes Delaware Review is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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