I was left stranded by Spirit Airlines in Bogota Colombia last January 14th when I was denied to board a plane even after paying $963 for the flight, without warning nor refund.Spirit could not change my flight date as I requested within their policy and I had to buy another ticket from Niagara Falls NY to Colombia and then they cancelled my return. I end up paying for a round trip flight that I never used due to their failure, they just wanted to rip me off like they do to so many people. The government should protect consumers agains this airline scams.I filed a complain with the Colombia aviation authorities as well as the US Department of Transportation DOT’s Aviation Consumer Protection Division (ACPD and I will pursue them a small claims court in Niagara Falls NY and I’d appreciate any advise to succeed in all these jurisdictions.
2800 Executive Way Miramar FL 33316 Miramar, Florida United States of America
(586) 791-7300
Airline Companies