Spirit Airlline Dallas Texas Review

I was catching flight NK146 from Atlanta, GA to Dallas, TX on Saturday September 29 2012. The flight was schedule to leave at 4:25. nThe flight got delayed till 8pm that night and we didnt leave till 9ish. I got to Dallas, TX by 11ish. nI missed an engagement that I had to attend. nWhen I went to the counter by the gate and asked if I can go on another flight (even another carrier). Or get a refund back on my ticket (I was going to buy a one-way ticket from another carrier). Their answer was “No

you need to stay here by the gate and not leave””. nSo I called “”customer service””

she kept putting me on hold to ask her manager and comes back with “”Im sorry we can’t do anything “” and “”if I didnt board the flight she could have gave me a refund””

then the story becomes that I needed to complain to the cooperate office cause she can not give refunds or compensations out. nFirst if that is truly a customer service

I would think from my previous experience with most airlines

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