Staybridge Suites middlebury Indiana Review

I made a reservation at Staybridge Suites with Sara. She assured me they had a suite that could sleep 8 people and we would be within walking distance of the event we were attending. The suite was $240 ight. I reserved with a credit card. nThe night before the event there was a message on my phone to call. I called and the gal told me my room had been given to a long term construction worker in the area, but they did have a couple rooms for me and one would be complimentary. She was too lazy to look up the rate for the night I was coming, but assured me it would not be more than the suite, and probably substantially less. I called later in the day to make sure we did indeed have a reservation. That gal gave me some story about the room being under construction, until I said I knew they had given it to someone else. Which was not a real problem to me, we wanted to be together, but hey, things happen, as long as we had a room or two that would sleep 8. Katie was one of the gals I spoke to and she was very nice, she said the second room would be complimentary and maybe even the first. nWe arrive, check in, PAY CASH in full, even said in full on the receipt $190, which was probably jacked up to us to cover the cost of 2 rooms, or almost two rooms. I specifically asked, now, you are not going to charge my credit card, right? No, no, you have paid in full. Sara was a bit surrley, “like

I don’t know what else we can do?”” Okay


I called in the first place and made a reservation

I did not expect anything for nothing from this hotel and she is acting like this is somehow MY fault. I wasn’t trying to rip them off

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