My husband and I received a DVD player for Chirstmas and it was defective. I had no receipt and just wanted to exchange it for the same model. The return department had fisrt said if it was over $74 we could not return it. We told them we just wanted to exchange it, so they sent us to electronics to get another one. The salesperson there said that they didn’t have anymore in stock, so we asked to see the supervisor. She told us that it was a clearance item that they don’t sell them anymore. So now we’re really pissed off. We go back to the return desk and she tells us that it’s our problem and to call the manufactuer.Then she was going to refuse to give us our DVD player back and we told her that we where going to call the cops. We are now waiting for the corporate office to call us back. I will NEVER deal with that store again. nRobinnJohnston, Rhode IslandU.S.A.
Bald Hill Rd Rte 2 Warwick, Rhode Island U.S.A.
Department & Outlet Stores