Complaint: Tencent Games is the developer of a very popular Battle Royale game called PUBG Mobile. In the game, you have an option to buy crates with real money and you can get different outfits for your character along with backpack skins, helmets, vehicle, and weapon skins. You have the option of purchasing one crate at a time, or multiple crates. If you open 10 crates at a time youu2019re supposed to be guaranteed a higher rarity item, and being that there are certain outfits and skins advertised for the various crates, one would think that you would be getting one of those special skins. This game has brought this company hundreds of millions of dollars and you would think they would offer their player base better products out of the crates. I have spent hundreds of dollars on this game, only to get multiples of the same item out of the crates, along with items of very low rarity.
Tags: Mobile Devices, Ripoff- Internet
Address: Kejizhongyi Avenue High-Tech Park Shenzhen, Shenzhen China