Received promotional advertisiement via fax from “The Journey Pros”” 888.376.7870. After a few phone calls with questions
decided to book 4days/3nights to the Cayman Islands. Was told HAD to make payment via a check. I NOW understand why they do a bank draft vs a credit card payment because of leagal recourses!! Was told since the dates I wanted to travel were less than their 90 days allowance I had to pay an expedited fee. Received an email with the “”Travel Certificate Process”” and was told I needed to contact their “”Accounts Payable Dept.
to ask for Melissa (800.610.9330) or to contact thier customer service department (877.235.3321). This second customer service number was no where on the documents that “”the Journey Pro’s”” initially sent over to me. Had issues reaching someone after multiple phone calls and emails. Was also concerned because the email address given for “”The Travel Center”” are have GMAIL extensions??? The emails I have been sending are to: [email protected]