Toyglobe Gold Coast Other Review

The items I ordered from Toyglobe are for my 3 children for christmas. Right now, i doubt that we’ll be having a nice time on December 25th…. unless something miraculous happens. nI placed an order on 11/16/2006 (order # 168174). I carefully read all their policies, paying specific attention to the section where they say that they will not bill me if the items are out of stock. Guess what? they slugged my Amex for over AUD$500 on the day the order was placed. Now that told me instantly that they had the items in stock. I don’t think they were… i could be wrong. nI am in Australia, and admittedly they do state that international orders take a bit longer. I thought i’d chase them up on 11/17 to see if they could give me an ETA. there’s no phone number on their site, so i used the online form. No reply. nGetting anxious, i read their policies again on 11/21 and noticed that they now said 14 working days for international orders, so i kindly asked them if i could change the ship-to address to my warehouse in Pennsylvania to speed things up (i own an online business in the USA). No reply. nGetting even more anxious, i started to read their website from end to end and it wasn’t until i read the order confirmation email they sent me on 11/16 that the alarms bells really started to ring. They state that i gave them permission to make any adjustments to the amount of the order, and that they could just go ahead and charge the extra… They wrote: n”DISCLAIMER: I

the cardholder

acknowledge all the store policies and give permission to charge my credit card for the above order and to make the necessary adjustments to the order as it is indicated in the store policies. Filling out this order form and entering my CVV number acts as my acknowledgement and signature on a sales draft.”” nRemember that this statement was sent to me AFTER i placed the order

and after they slugged my card for $500+ nOn their checkout page it says something quite different: n””By checking this box

I give authorization to charge my credit card and I have read and agree the store policies. This acts as my signature on the sales draft.”” nNowhere in their policies do they talk about being able to charge extra without your permission – i’ve got printouts of all the pages. nSo like i said

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